Ron's teasing makes Joyce question whether her friendship with a pharmaceutical rep is genuine. Alex has trouble letting Serena take on a new task. Matt finds a mentor in Bruce.

Bruce and Alex give conflicting medical advice to a young athlete. Joyce competes with Tiger Woods in her alumni magazine. Matt and Serena (almost) drop an unconscious patient.

Joyce launches a women's health initiative to unexpected results. Ron treats a patient who has all the answers. Bruce has an existential crisis.

When a famous musician's performance at the hospital is delayed, Joyce throws an impromptu talent show with the St. Denis staff. Alex attempts to connect with her daughter, Ella.

An emotional support animal is loose in the halls of St. Denis. Alex goes big for Serena's birthday to mixed results.

Joyce pushes the staff to upsell patients on hospital procedures, kicking off some fierce competition and a case of mistaken identity. Bruce and Ron try to play plumber for a day.